Refund policy

Returns & Refund Policy

We offer a 14-day return policy in accordance with UK Consumer Rights Act 2015.

How to Return

• Contact us within 14 days of receiving your order
• Items must be unused and in original packaging
• Email us at [your email] to initiate a return

Refunds

• Refunds will be processed within 5-7 business days of receiving the returned item
• Original shipping costs are non-refundable
• Refund will be issued to your original payment method

Exceptions

• Personalised or custom items cannot be returned
• Items damaged due to misuse are not eligible for refund